Over the past year, we’ve all been navigating a new normal: wearing face masks, online schooling, working from home. What everyone has adapted to has truly been amazing.
Like you, we here at Haller have been adapting and innovating quickly in the wake of the pandemic, including:
- Transitioning our entire office team to remote working within a matter of days
- Introducing new safety measures to protect the health of our frontline technicians and our customers
- Providing new remote service options to better serve our customers
- Adding internal safety measures to protect our entire Haller team
With these service options and new safety protocols, we can continue to provide you with quality service, while protecting your health and the health of our technicians who serve customers on the frontlines every day.
Haller’s Contactless Service in PA
Our new Contactless Service ensures your safety and the safety of our technicians during your in-home visit. You’ll notice these enhanced safety measures as soon as your technician arrives.
After sanitizing their tools, they will put on personal protective equipment (which is worn at all times), greet you outside the house, and:
- Head straight to the service area without a personal escort
- Communicate with you over the phone
- Use “verbal” signatures, and send all documents electronically
These precautions ensure your safety and the safety of our technicians at all times.
Contactless Service are just part of Haller’s “new and improved normal”: We’re making sure your service is more efficient, convenient, and enjoyable than ever before. As we all continue to adjust to the realities around us, we are committed to continuing to provide our customers with high-quality service while constantly refining our protocol to prioritize your safety.
