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24/7 Emergency Sump Pump Repairs

You should not have to watch water rise in your basement while waiting for a plumber. A sump pump failure during an active storm is an emergency, and Haller treats it like one.

Haller offers 24/7 emergency plumbing service throughout Central and Eastern Pennsylvania. When our technicians arrive, they come prepared to diagnose the system and complete the repair as quickly as possible. You will know what is wrong and what it costs before any work begins.

(717) 204-8120

4.7
Based on 9719 reviews
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North American Technician Excellence - NATE - Certifying the Finest in HVACR

Trusted Sump Pump Repair Since 1981

When your sump pump needs repair, you need a licensed plumber who can assess the full system and fix it correctly before the weather gives you another test.

Haller has been serving Central and Eastern Pennsylvania since 1981. The Lehigh Valley and the broader region sit in low-lying terrain fed by the Lehigh and Susquehanna rivers, and spring snowmelt combined with March and April rainfall creates the kind of sustained water table pressure that exposes every weakness in a sump system.

We handle every repair with care and stand behind our work with a 100% satisfaction guarantee. Contact us online or give us a call to get started.

Emergency Service

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Haller’s Proven Sump Pump Repair Process

Scheduling sump pump repair with Haller is straightforward, even when the situation is urgent.

We have made the process simple so you can get the right help without added stress.

Call us or contact us online to describe the problem. Our team will gather the details and get you scheduled, or dispatch a technician immediately if active water intrusion is a concern.

We work around your schedule and offer flexible appointments, including emergency service when conditions will not allow a wait.

Our plumber arrives on time, inspects the pump, float switch, check valve, discharge line, and basin, and identifies exactly what is causing the failure. We explain our findings clearly and give you upfront pricing before any repair begins.

We complete the repair and test the pump through a full activation cycle to confirm it is moving water correctly and the float switch is engaging and disengaging at the right levels before we leave.

Haller technician greeting woman at her door with a handshake

(717) 204-8120


What Our Customers Are Saying

100% Satisfaction Guarantee

4.7
Based on 2720 reviews
Dave Martin
6 hours ago
Donovan and Devontaye arrived promptly for our new heat pump install. They were polite, professional, and very thorough. They took out the old unit, installed the new one, explained various things to me and answered my questions. Clean up was spotless and all done by 3 PM. Very impressed by these gentleman. Thank you
Jeffrey Esterly
14 hours ago
They did a great job and explained everything they did. Highly recommend to anyone that needs their services
Patrick Hogan
16 hours ago
Great service. Fast reliable and reasonable.
sam lewis
18 hours ago
Reasonable and prompt
William Foulk
21 hours ago
He was on time, found the problem and fixed it. Made sure everything was working before he left. Very professional.
Debra Stephenson
22 hours ago
Excellent service. Arrived promptly and fixed my problem immediately. Friendliest service I have had in years. I highly recommend Haller for any service that they offer.
Krista Feldman
22 hours ago
Very professional and helpful
Ron Bailey
1 day ago
Sewer line problem: Haller sent Darius out . He was very professional.He did a great job at. & gave me great suggestions on what else can be done. I highly recommend Haller for all your home repairs. They are always there when I need them.
Bob Ambs
2 days ago
Nice job Chris!
Cathy Sutton
5 days ago
First time calling Haller for an electrical issue and ultimately a light replacement. Was given an appointment the next day, which I truly appreciated! The person that I spoke with to schedule the appointment was wonderful! And, Jason, the electrician was very knowledgeable about my situation and gave me two possible solutions. I picked one and he had the new light installed in no time! Will definitely call Haller again for future electrical needs. Thank you!
Ivy Fasko
5 days ago
I've been using Haller Enterprises for a couple of years now, from purchasing a new heating and AC system from them and having them install it to doing maintenance through the current time. The system installation went without a hitch and was done to where the basement was left in pristine condition. They've always been great. More than great! Timely and tidy & super competent!
Donald Wardwell
5 days ago
Two preventive maintenance services performed today. Tim and Kenneth were professional, thorough, and informative. I am happy that I bought this annual whole house PM plan for peace of mind, comfort and safety!
Jim Hess
5 days ago
Annual preventative maintenance was easy to schedule when it fit best for me. The Haller rep arrived timely and was very professional. He reviewed his findings with me at the end and gave me plenty of time to ask any questions that I had. There were no hidden up charges or recommendations of expensive "added" services that weren't needed. I trust Haller for a quality job at a fair price and fully recommend them.
Bill Stanley
5 days ago
Water heater service
Tom Weaver
5 days ago
Technician arrived early, was extremely pleasant and courteous. Work was done quickly and to our complete satisfaction. We have used Haller for 20 years and enthusiastically recommend them!
Linda Kauffman
6 days ago
The technicians were courteous, explained everything, and left our house clean when they were through. They were very thorough.
Brian Wiggins
6 days ago
Tim did a great job servicing our two water heaters and finding an issue with our flood stop and was able to replace the flood stop during the same visit. He explained everything well and answered all questions.
Lynn Ammon
6 days ago
Always kind and courteous Explains things throughly and in language that you can understand
ron roda
6 days ago
Nevin performed his tasks @ hand with,precision, perfection, performance, professionalism & punctuality… Additionally , we will tell our friends & family about Haller & there professionalism….& Most important is that they are reasonably priced…. that is a big big deal! And to top it off was the tech Nevin!!! Dude knows his s#©¥ ! I kinda hung out with him during the job & in that short amount of time I picked up some pointers! 1st Pointer was how to measure connecting copper wire…..2nd…process of elimination…easy to say … but…..Nevin nailed it with his model of patience attitude… If we have issues in the future, which of course will occur, we will be asking for Nevin !
Mike DeVito
6 days ago
Chris did a great job . Explained what he was doing and answered any qustion I had. Highly recommend
Ronald L was wonderful! Provided us with excellent service as well as future service recommendations. He is a wealth of knowledge! I will be using Haller for all of my future needs!
Rick Haller
6 days ago
Haller’s technicians are the best! Personable and technically competent. We always have a great experience!
Sharon Hickey
6 days ago
Awesome customer service.
Michael Campion
6 days ago
I called about the advertised $89 drain-cleaning special for a kitchen sink that was running slowly. After two technicians arrived in separate vans, they told me the special only covered main drains and quoted me $489 to $1,200. If kitchen sinks were excluded, that should have been explained when I scheduled the appointment, not after the technicians showed up. This felt like a bait and switch, and I wouldn’t recommend them. A waste of my time and theirs! UPDATE: Jason, the Senior Plumbing Team Leader, called me later that evening and apologized for the communication breakdown. He explained that the $89 ad had been worded too vaguely about what the special included. He offered to come back personally and clear my kitchen sink at no charge, which he did the next day. While inspecting the drain with a camera, he found significant buildup and two tight 90-degree PVC fittings that prevented the camera from going farther. He recommended replacing them with sweeping bends for a reasonable additional price. Even just running the camera improved the drain, and I appreciated Jason’s follow-up and willingness to honor my original request. I changed my rating from 1 star to 4 stars because of his follow-up and communication. He’s a good guy, and I wouldn’t hesitate to call Haller Enterprise again for service. Any company can make a mistake; what matters is how they respond to it.
chris r
7 days ago
Good, friendly, experienced. Good work ethic. Answered all my concerns

(717) 204-8120

Common Sump Pump Repairs Our Team Handles

In Central and Eastern Pennsylvania, where spring brings sustained periods of heavy rainfall and snowmelt that push groundwater tables higher than any other time of year, sump pump failures are not a matter of if but when for systems that have not been maintained.

Our licensed plumbers are equipped to diagnose and repair the full range of sump pump problems accurately.

A float switch that is stuck, tangled, or has failed electrically is the most common cause of a sump pump that will not activate when water rises in the basin. We inspect the switch, free it or replace it, and confirm the pump activates and deactivates at the correct water levels. In Pennsylvania basements where the spring water table rise is gradual and then sudden, a float that sticks at any point in its travel creates real risk.

A sump pump motor that hums but does not move water has a seized or damaged impeller. A motor that does not run at all may have a failed capacitor or burned windings. We assess which component has failed, determine whether the motor can be repaired or the pump needs replacement, and restore the system to full pumping capacity.

A check valve that has failed allows water to flow back into the basin from the discharge line after the pump cycles off, causing the pump to run again almost immediately to remove water it just pumped out. In Central and Eastern Pennsylvania basements where spring water tables keep the pump running frequently, a failed check valve accelerates motor wear significantly. We replace the valve and verify backflow is prevented through a full cycle.

A discharge line that has cracked, separated at a joint, or become frozen in winter is not moving water away from the home. We trace the full discharge run, locate the failure point, and repair or replace the affected section. Discharge line termination matters as well. Water dumped too close to the foundation in a heavy Pennsylvania spring rain creates the same problem the pump is trying to solve.

A sump pump without a working battery backup is a liability in Central and Eastern Pennsylvania, where the storms heavy enough to raise the water table are the same storms that knock out power. We inspect backup systems, test battery condition and capacity, and repair or replace components that are not providing the protection they were installed to deliver.

A sump pump alarm that has failed gives you no warning when the pump stops working or when water levels in the basin exceed normal. We test alarm systems, replace failed sensors, and verify the alert triggers at the correct water level so you have advance warning before water reaches the basement floor.

Why Neighbors Count on Haller for Sump Pump Repairs

A sump pump that appears to be working and a sump pump that will actually protect your basement in a sustained Pennsylvania spring storm are not always the same thing. You need a plumber who tests the full system, not just the obvious failure point.

Homeowners throughout Central and Eastern Pennsylvania count on Haller because we understand the seasonal demands this region places on basement waterproofing systems.

Every sump pump repair Haller completes is performed by a licensed plumber. Sump pump systems involve electrical connections, discharge plumbing, and basin integrity that all need to be assessed together, not in isolation. 

Haller is a BBB Accredited Business with more than four decades of service across Central and Eastern Pennsylvania. That record reflects a consistent standard of work and a commitment to treating every customer fairly.

Sump pump failures during storms are the most consequential kind, and they are also the most predictable. Our emergency service is available around the clock so you can get a technician on the way when the weather is at its worst.

We tell you what the repair will cost before we begin. No surprises when the job is done.

Home Comfort Club membership includes annual inspections, priority scheduling, and exclusive savings across HVAC, plumbing, and electrical. Ask about the Club when you schedule your repair.

(717) 204-8120

(717) 204-8120

Should You Repair or Replace Your Sump Pump?

Most sump pump component failures are repairable. A few conditions make full pump replacement the more practical answer.

Haller gives homeowners an honest assessment so the decision is based on what actually protects the home rather than what is cheapest in the short term.

A motor that has seized or burned out due to sustained overload cannot be economically repaired. In Central and Eastern Pennsylvania homes where a pump has been running hard through multiple spring seasons without maintenance, burned motors are common. Replacement restores full capacity and resets the system’s reliability.

Sump pumps in this region work harder than the national average during spring months. A unit over 7 to 10 years old that has required repeated repairs is approaching the point where the next failure will likely occur at the worst possible time. Our plumbers will give you an honest read on whether the remaining service life justifies another repair.

An aging primary pump with no backup system is a single point of failure in a region where the storms that raise the water table are the same storms that knock out power. If a repair to the primary pump prompts a broader look at the system, adding a battery backup at the same time is worth considering.

A sump basin that has cracked or shifted allows soil and groundwater to enter in ways that affect the pump’s intake and the overall system integrity. Basin repair or replacement is a more involved job than component repair but is the right call when the basin itself has failed.


Protect Your Home with Haller’s Home Comfort Club

The Home Comfort Club is a membership plan that keeps your plumbing, HVAC, and electrical systems protected all year.

Membership includes annual inspections, priority scheduling, and exclusive savings on service. Ask about the Home Comfort Club when you schedule your repair.

Homeowner greeting Haller technician at the door for maintenance



Male Haller tech with tool bag entering residential home smiling.

Schedule Sump Pump Repairs with Haller

Haller has been serving homeowners across Central and Eastern Pennsylvania since 1981, and our licensed plumbers understand what spring in this region actually demands of a sump pump system.

Whether your pump is failing to activate, running but not moving water, cycling on and off too quickly, or has not been tested since last spring, we will assess the full system and fix what needs fixing. Every repair comes backed by our 100% satisfaction guarantee.

Call or contact us online to book your sump pump repair today.


Frequently Asked Questions

Why is my sump pump running constantly even when it has not been raining?

A pump that runs continuously usually has one of three problems. The first is a float switch that is stuck in the activated position and signaling the pump to run regardless of actual water level. The second is a failed check valve allowing water to drain back into the basin immediately after each pump cycle, creating a loop. The third is a high water table that is genuinely keeping the basin full, which is common in low-lying areas of the Lehigh Valley and the Susquehanna River plain during wet seasons. Our plumbers can determine which situation you are dealing with and address it at the source.

What happens if my sump pump fails during a storm?

In Central and Eastern Pennsylvania, where spring storms can bring an inch or more of rainfall in a few hours on ground that is already saturated from snowmelt, a failed sump pump during an active storm means water in your basement within hours. The damage compounds quickly. If your pump fails during a storm, call our emergency line immediately. If the pump has stopped working and water is rising, shutting off power to the basin area and moving valuables away from the floor is the right first step while you wait for a technician.

Should I have a battery backup sump pump?

In this region, yes. The storms that produce enough rainfall to raise the water table in a Central or Eastern Pennsylvania basement are the same storms that are most likely to knock out power. A primary pump without battery backup is a single point of failure exactly when the stakes are highest. Our plumbers can assess your current setup and recommend a backup system sized appropriately for your basin and your home’s risk profile.

Why is my sump pump running but not moving water out of the basin?

A pump that runs but does not discharge water has either a failed impeller that is no longer moving water through the pump body, a blocked intake screen, or a discharge line that is blocked or has separated at a joint and is dumping water somewhere other than outside the home. We inspect the full system from the pump intake to the discharge termination point to locate the failure.

How do I know if my sump pump will handle a serious storm?

The honest answer is that you may not know until you test it. Annual testing before the spring season, which in Central and Eastern Pennsylvania typically means February or March before snowmelt begins, is the best way to confirm the pump activates, moves water at the correct rate, and that the check valve and discharge line are intact. Our plumbers can perform that assessment and identify any components that are approaching failure before the season demands full performance from the system.

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