The Haller Guarantee
100% Unconditional Money-Back Guarantee
If for any reason, within one year of the date of installation, you are not 100% satisfied with your equipment, we will make every effort to meet your expectations. If we are not able to meet your expectations, we will remove the equipment and refund 100% of your money.
Ultimate Comfort Guarantee
We promise that the system(s) we have installed in your home will keep you comfortable. If, within one year of the date of installation, your system does not perform within 1 degree of the designed temperature setting we have stated at your electronic thermostat, we will redesign, repair, or replace the system(s) or part(s) we originally installed as listed on the original invoice, at no cost to you, to achieve the desired comfort level.
24-Hour Service Guarantee
When you invest in a home comfort system from us, we guarantee your comfort today and in the future. If, for any reason, within one year of the date of installation, the comfort system we installed in your home fails, we promise to restore your comfort for free within 24 hours of your call. If we fail to do so, not only will we fix it for free, but we will also write you a check for $1,000.
At any time in the future, as long as you own your system and we perform your routine maintenance, pursuant to the manufacturer’s recommendations, if we are unable to repair your system and restore your comfort within 24 hours of our arrival, we’ll arrange for you to stay in a reasonably priced hotel free of charge until the system is fixed.
Home Protection Guarantee
While working in your home, you can expect our professional installation and service technicians to protect your home and property. Unless otherwise noted in your invoice we promise that:
- We require background checks and drug tests on all employees.
- We will protect your home by wearing floor protectors and using drop cloths and hall runners.
- If we damage your plants, lawn, or flower beds on your property we will repair them free of charge. If we ever damage your walls or doors, we will promptly repair them free of charge.
- We will never play loud music, use foul language, use tobacco, or smoke in your home.
- We will never drink alcoholic beverages on or near your property.
- We will never leave a mess behind – we will only leave good feelings.
Simply stated: If we dirty it, we’ll clean it. If we damage it, we’ll replace or repair it!
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