Haller Membership FAQs

Our most convenient and affordable payment option is EZPay. We break the year’s cost into 12 equal payments, to be charged directly to your credit card (or bank account). This enables you to break the payment into smaller portions, and also requires no action on your part beyond the initial enrollment. And because EZPay includes Auto-Renewal, you don’t need to worry about your One Call Club membership expiring and you losing any benefits – potentially at a time when you need them!

Auto Renew is an easy and simple way to renew and pay for your membership. Link your card or account for monthly reoccurring payments. And never worry about lapsing your coverage, Auto Renew will automatically renew your membership when the time comes.

If you need to add any of your home mechanical systems or accessories to your current maintenance agreement, simply call our customer care team and ask to add the equipment. Many customers with heating/cooling maintenance also have accessories such as humidifiers, dehumidifier, indoor air quality accessories… or even water heaters and water treatment systems. Have all your needs handled with one phone call – that’s why it’s the One Call Club.

The amazing thing about being a One Call Club member is that your reduced service rates on repairs applies to any service work you need at your home – not just work on the equipment we do maintenance on. So even if we just do maintenance on your air conditioner once a year, you’ll get discounted service rates on any work in any of trades: heating, cooling, plumbing, electrical, water conditioning, and drain cleaning.

One Call Club membership and all the benefits that come with it is included with any standard equipment maintenance we do. Only customers who use a promotional clean & check service do not qualify for One Call Club membership.

Our most convenient and affordable payment option is EZPay. We break the year’s cost into 12 equal payments, to be charged directly to your credit card (or bank account). This enables you to break the payment into smaller portions, and also requires no action on your part beyond the initial enrollment. And because EZPay includes Auto-Renewal, you don’t need to worry about your One Call Club membership expiring and you losing any benefits – potentially at a time when you need them!

Auto Renew is an easy and simple way to renew and pay for your membership. Link your card or account for monthly reoccurring payments. And never worry about lapsing your coverage, Auto Renew will automatically renew your membership when the time comes.

If you need to add any of your home mechanical systems or accessories to your current maintenance agreement, simply call our customer care team and ask to add the equipment. Many customers with heating/cooling maintenance also have accessories such as humidifiers, dehumidifier, indoor air quality accessories… or even water heaters and water treatment systems. Have all your needs handled with one phone call – that’s why it’s the One Call Club.

Our most convenient and affordable payment option is EZPay. We break the year’s cost into 12 equal payments, to be charged directly to your credit card (or bank account). This enables you to break the payment into smaller portions, and also requires no action on your part beyond the initial enrollment. And because EZPay includes Auto-Renewal, you don’t need to worry about your One Call Club membership expiring and you losing any benefits – potentially at a time when you need them!

Auto Renew is an easy and simple way to renew and pay for your membership. Link your card or account for monthly reoccurring payments. And never worry about lapsing your coverage, Auto Renew will automatically renew your membership when the time comes.

If you need to add any of your home mechanical systems or accessories to your current maintenance agreement, simply call our customer care team and ask to add the equipment. Many customers with heating/cooling maintenance also have accessories such as humidifiers, dehumidifier, indoor air quality accessories… or even water heaters and water treatment systems. Have all your needs handled with one phone call – that’s why it’s the One Call Club.

Our monthly EZPay charges occur mid-month, on or around the 15th.

The Single System plan is only valid for one (1) system. If you need maintenance for additional systems, our Whole Home plan has you covered!

Well obviously, we do not recommend this. But of course, there are times that this becomes necessary. All you need to do is contact us and let us know. You can call us or go to our website – just give your name and address and let us know how to change your One Call Club membership. Any refunds are based on your maintenance schedule, and maintenance that was paid for but not performed for the current contract year. And if cancellation occurs during the first year of membership, then any benefits received for being a member could be retroactively withdrawn.